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Date:  24^th October to 28^th October, 2022

VENUE: City Seasons Hotel, UAE, Dubai

ABOUT THE COURSE

Organisational transformation and conflict are two essential topics an organisation need to understand and have confidence in acting on, if they are to succeed in today’s changing and increasingly competitive environment. This course examines and dissects the elements of organisational transformation that almost inevitably result in conflict. Conflicts that impact on organisational change can act as a retardant to progress, creativity, innovation and productivity, and potentially precipitate the demise of an organisation. One of the many difficulties relating to organisational conflict is to define the division between conflict and competition.

In this workshop, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits.

COURSE OBJECTIVES

Upon completion of this course, participants should be able to:

• To be able to identify the internal and external forces of transformation in an organisation

• Defined confrontation and their role in managing conflict in the workplace to ensure they maximise individual and team performance
• Understand the need for conflict resolution in an organization
• Describe common causes of conflict
• To introduce practical conflict resolution techniques and strategies that participants can effectively utilize when managing conflict in the workplace
• Enable participants with the ability to be able to adapt to changes at the work place

introduce practical conflict resolution techniques and strategies that managers and team leaders can effectively utilise when managing conflict in the workplace

Target Participants: Who will benefit from this course?

Supervisors and managers who oversee unionized staff as well as union officials, and others who represent workers.

This training course is suitable to a wide range of professionals with some management experience but will greatly benefit:

• Management professionals seeking leadership roles
• Supervisors and managers who oversee unionized staff as well as union officials, and others who represent workers.
• High potential delegates “fast tracked” for leadership
• Existing leaders seeking to review and revitalize their performance
• Senior leaders with the challenge of initiating organisational change
• HR professional tasked with supporting and coaching their leaders